Recruitment & Onboarding Journey Fix in the Healthcare Sector
Client:
A multispecialty hospital chain with over 5,000 employees
Challenge
High candidate drop-off post-offer and fragmented onboarding experience; poor ATS adoption
Our Interventions:
- Mapped end-to-end recruitment and onboarding workflows
- Introduced digital nudges, task tracking, and mobile accessibility for new joiners
- Integrated ATS with onboarding module for a seamless journey
- Trained recruiters and onboarding SPOCs on consistent usage and data hygiene
Impact:
- ATS adoption improved by 31%
- Hire loss reduced by 18%
- Enhanced candidate satisfaction and internal recruiter NPS by 40%
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